Ok I've checked out a few posts about this remote but nothing helps me.

I bought the tv a sony KD-55XD8005 at the end of Nov 2016.

The tv is fantastic but the remote is the worst I have ever experienced. Its up to date with firmware as the tv tells me so. Ive factory reset tv, ive tried batteries out then in rubbing the back with cover off but all to no avail. I can see it's signal being beamed when you view it through a camera so it is sending the signal.

I'm talking about pressing a button a minimum of 30 times to 50+ times to make it do anything. Hard press slow press fast press light press. But it's useless I'm at my wits end I know a replacement is about £90 But I shouldn't have to fork out for substandard equipment. Any help greatly appreciated. Ive emailed sony support 3days ago and had no reply.