- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
I have recently updated my Sony xperia tablet to the new lollipop version. Since doing this every time I want to watch a movie through my play store account it constantly freezes. Help!!!
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
Hi lambie001,
Welcome to the community,
You could also try clearing the Play Movies application and Play Store app.
Menu > Settings > Apps > All > Google Play Store/Play Movies > Clear Data.
Try from this point and then follow any other instructions supplied here if you continue to have problems.
10 REPLIES 10
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
It has been suggested to reinstall Lollipop with Sony PC Companion
http://www.sonymobile.com/gb/tools/pc-companion/
http://www.sonymobile.com/gb/tools/pc-companion/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
Hi lambie001,
Welcome to the community,
You could also try clearing the Play Movies application and Play Store app.
Menu > Settings > Apps > All > Google Play Store/Play Movies > Clear Data.
Try from this point and then follow any other instructions supplied here if you continue to have problems.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
Will I loose all the films and programmes I've paid for? Sorry not a techie!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
Have done the pc companion thing and still not working. It always worked in the past and I've never had streaming issue before :0(
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
Cleared data....still not working 😞
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
June 2015
June 2015
@uliwooly
Connection is good and have never had a problem in the past. Only since my upgrade.
In fact now I seem to be able to watch films as long as i haven't downloaded them and as long as the WiFi signal doesn't dip.
Thanks folks for your help so far though. 😊
Connection is good and have never had a problem in the past. Only since my upgrade.
In fact now I seem to be able to watch films as long as i haven't downloaded them and as long as the WiFi signal doesn't dip.
Thanks folks for your help so far though. 😊