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Screen Burn in Issue

Sadeepa55
Besucher

Screen Burn in Issue

My Sony Xperia X is having screen burn issue, and I gave it to be fixed and they said that there is no issue with the display. They also said that they reinstalled Android again, but still this issue keeps appearing. I tried those screen burn in apps from the play store, but still there's no improvement. Is there any solution for this problem ?

20 ANTWORTEN 20
skyler
Neues Mitglied

FYI, got my phone back yesterday, and they replaced the display, all is well again! They even replaced the USB port, which was a bit wonky (the cable kept falling out) even though I didn't even mention it Grinning_Face

Sadeepa55
Besucher

I guess I'll have to give it for repairing again. Thanks for the advices guy's.

TyLand
Besucher

I too have Yellow burns to the screen.

I have been to the retailer who said they must send it to Sony however they offer no temporary device and when I contacted Sony they said the same thing.

Now it has been looked at by the retailers engineers who say it is a hardware issue and it must be repaired however with no temporary phone and no option for replacement I am unable to be without a phone.

This by the way is my 5th replacement device of the same model... I will not be buying Sony again that is for sure.

Jrnr
Besucher

I have the exact same problem. (staus bar and edges of the screen) 

What should I do?

I have also seen it disappear eventually but comes back again

TyLand
Besucher

Well Sony say to send it into them but they said my phone has liquid ingress which is BS as i take good care of my things. so besides sending it to them or going to a shop to pay £90 for a new screen i can't advise you. 

mobileb
Besucher

Pixels were not burned out. It's kinda memory effect because buttons always white. Try to run "Dead pixels test and fix" or similar app for at least 10-15 minutes. It will run colorful patterns on the screen to shake it up

Matmanalready
Besucher

I have had the very same issue 5 phones is 2 years all lasting approx 3 months each. 

I have raised this with Sony but keep being fobbed off so what do I do as my 6th brand new xa1 is just over 2 months old and is now doing the same thing and I am now out of contract. Great thanks. 

Julesbolton79
Besucher

I've had my experia since March last year and I've seen an image grow over months in the top right corner! I think it's related to the heat my phone sometimes reaches!

Dagon101
Besucher

I have a  Samsung phone right now but from my understanding and less you have just an LED phone a doesn't matter what you have all read which is what most phones are you will have  Burn in  My phone has it real badd from displaying mobile strike20190703_160423.jpg

Dagon101
Besucher

It sounds like Sony gives very good service how much did it cost for them to do that or was that just part of own in the phone