My Xperia Z restart every 15 min

[sir_amir]

Hi guys

pelase help me...i gave new problem with my xperia z , it start it 4 days ago...

when i dont use my phone or use it...my phone will rebooting(restarting)

i reset factory my phone and i use sony pc conetion to repair my phone...i do this two works but my problem dont be ok...

if you can guys help me...

thanks

[Hampus]

Hi,

Did you restore any backup/installed any applications after you made the software repair? You can always boot the phone into safe mode to see if same thing happens.

Otherwise, remove your SIM- and/or SD-card and use the phone without these for a while to see if the phone reboots.

[sir_amir]

Hi dear sir

no i just download and install some applications that i always use them like telgram-facebook-line-whatsapp and...

i remove my SD-card but my phone goes to reboot but i dont remove my sim card to khow what happend i will do this...

can you tell me how can i solve my problem ?or why this happen go starting ?

thanks

[Hampus · Accepted solution]

It's hard to pinpoint what the cause can be, but in some cases it can be related to the SIM- or SD-card. Have you tried to use the phone without the SIM-card to see if same thing happen?

Did you also try to boot the phone into safe mode?

[sir_amir]

---

@Hampus wrote:

It's hard to pinpoint what the cause can be, but in some cases it can be related to the SIM- or SD-card. Have you tried to use the phone without the SIM-card to see if same thing happen?

Did you also try to boot the phone into safe mode?

---

yes after u told me to remove my sim card and use it , i do it

and after that my phone work good and dont  be rebooting(restarting) so now i am scary to put my sim card into the my phone !

what should i to do ?

yes i booted my phone into safe mode and i dont see any problem there !

thanks !

[Hampus]

If possible, I suggest that you try another SIM-card in your phone to see if the phone reboots with that card mounted. If it doesn't, a new SIM-card would be recommended which you can order from your operator.

[sir_amir]

thanks alot my problem solved...but i dont khow why this happen started with the sim card...

can you tell me more about this problem ?

[Hampus]

SIM-cards can wear out over time, for example the connectors on it. Or your SIM-card was damaged in somehow.