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Z5 Display issue

SOLVED
AndrewKay
Visitor

Z5 Display issue

Sorry for my english...

The screen has an area of brighter backlight in its center. Looks like a brighter horizontal line, especially on white backgrounds. So the most material apps are very uncomfortable to use! 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

@AndrewKay

Don't expect the worse, it's a new phone and if you didn't drop or damage it then it might be a manufacturing defect. I assume also that you have warranty, so just go and get it examined by authorized professional.

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3 REPLIES 3
profile.country.US.title
Qatrium
Expert

@AndrewKay

I'd try first to boot in safe mode and check if it occurs there, just to make sure it's not a software issue. But most probably it's hardware, and I strongly suggest that you contact your Local support to get it examined.

AndrewKay
Visitor

It's 100% hardware. I'm just affraid, Sony will not repair it, as it was with Z2 Tablet.

profile.country.US.title
Qatrium
Expert

@AndrewKay

Don't expect the worse, it's a new phone and if you didn't drop or damage it then it might be a manufacturing defect. I assume also that you have warranty, so just go and get it examined by authorized professional.