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Tv stuck on loading screen 49x8309c

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Iain_mack
Member

Tv stuck on loading screen 49x8309c

My tv seems to be stuck on the loading screen, I've tried plugging the tv in with the volume- and standby buttons pressed then I get a green led but it just turns off after that

Any help would be appreciated 

Thanks Iain 

4 REPLIES 4
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Peter_S.
Genius

Hi,

 

Please disable your network/router and try again afterwards.

If it still fails please get in touch with Sony customer support.

 

Cheers

Peter

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Iain_mack
Member

Thanks but turning the internet off didn't work so I have contacted support and someone is coming to look at ther tv

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Joe_Dohn
Specialist

Do let us know what the response is as it would help others with the same issue ^^

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Iain_mack
Member

The tv engineer has told me he needs to replace the main board in the tv, hes got it on order and said he'll arrange a visit to replace it

I'll let you know how he gets on when hes been