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Experia Arc S Cannot Connect to AT&T 3G

SOLVED
pcrkbr
Visitor

Experia Arc S Cannot Connect to AT&T 3G

This is probably not a new issue but I appreciate any input.  I have been trying to set up a new Xperia Arc S to work on ATT's network.  The phone works fine, it will send text and access internet while in a wireless area but it does not recognize or is not recognized by ATT's 3g network.  In talking with ATT multiple times, I have not found the answer and during the last call, the individual said they do not support non-ATT phones.  The model is LT18a.  Any suggestions?  Thanks!

12 REPLIES 12
pcrkbr
Visitor

Well that did not work...the three Update Service SUS links you sent....

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Uliwooly
Expert

so it might be the SIM card then.

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

pcrkbr
Visitor

uliwooly....yea!

The phone appears to be working now ...at least it is surfing the web riding down the highway ... so that is a good thing.  I think it was a combination of A) updating the software to the lastest version and B) removing mcafee  THe sim card was not replaced but once I updated and removed that program, it began working...Thanks!