Can't send voice message and can't record a video

[Aabakeri]

Hi,
I have xperia Z and i have updated to android lollipop 5.1.1. When i want to send voice message using Whatsapp messenger. It won't send. Same as Wechat. I have reset my phone about three times. I don't know what to do.

Next,
After i update to android lollipop 5.1.1. I can't to record a video. I was reset my phone. It won't work.

Please someone help

I hope you have solve my problem

[_alexdon_]

Do you have OK google detection from any screen enabled? That might be using the microphone.

[Aabakeri]

I have unable the OK google detection to. It won't work

[Aabakeri]

I don't know what to do after i reset my phone 3 times. It will do the same thing.

[_alexdon_]

Strange, I would suggest you to boot in safe mode and try to use the recorder.

[Aabakeri]

Aaa. If i go to boot in safe mode can i install an application such as Whatsapp?

How to unable the OK google detection?

[_alexdon_]

No, in safe mode I think only hangouts will work and the default recorder. 

If you want to disable OK google detection, go to google app - swipe from left to right - tap on settings - voice - ok google detection and disable the option from any screen.

[Aabakeri]

Hmm. Both of method wont work. How am i to do. It have another method?

[_alexdon_]

Can you also tell what's the problem with videos? I think you should perform a software repair using PC Companion.

[Aabakeri]

I cant take a video. I have do software repair about in the morning. First it work. When i try againn. It won work