Z3 compact back and home button not working after recent update

[Haystax]

My back and home button not working now after. 5. 1.1 update.

[Akk1]

Suggest me if anything to resolve the issue,,,,thnx

[KevinTheNuts77]

I have the same issue. First the update was well installed. But since a day or two I can't use the back button.

Please let me know how to fix this problem.

Thanks in advance!

[pol2016]

i already tested software repair but after its not working. its also no problem with touch screen bcoz when screen rotate in the same place touch work. and other side back and home button working. so please tell us talk with technacian what should we do now bcoz we have no warrenty also.

[Timmmm]

Home and back button isn't working when it's not in rotation mode. However when I turn on rotation and the back and home buttons switches over to the other side of the screen it works perfectly fine. Is there anything that can be done to fix this?

[Sanjeevshigli]

I got 2 Sony z3 compact phones I'm facing the same problem it's the software problem first the back button went now the notification drop

[Mubashir]

Home and back button isn't working when it's not in rotation mode. However when I turn on rotation and the back and home buttons switches over to the other side of the screen it works perfectly fine. Is there anything that can be done to fix this?

[MarlonUk1]

does it work on safe mode?

try to run Xperia diagnostics to see if there dead spots on your screen.

since you recently updated, try to perform software repair using Xperia Companion

[casv]

I have exactly the same issue. The pulldown menu and th home and back buttons spontanyously stopped working. Repairing/reinstalling the phone did not solve the issue. I see more people are reporting this strange issue. Is there a fix for this?

[ferms123]

i also have the same issue, make me think that the phone is disposable after 1 year of using, i also see many of user have the same issue

[6ix]

I had the same issue days after the software update. It started of with the drop down menu not responding then after awhile the home and back buttons didnt work.

As temporary work around i installed a third party home button app called EasyTouch. Eventually i got the touch screen replaced and its working fine now. It seem to be a common fault on Z3 compact.

I'm a big fan of Sony phones and Cameras and i hope Sony improves the reliabilty of its touch screen.