Z5 Compact - The camera may be in use by another application

[grautinsh]

Greetings.

The back camera on my Z5 Compact has stopped working. Whenever I open the Camera an error message appears "The camera may be in use by another application. Please close the other application and try again.". I can't take pictures with any other app (instagram, snapchat, etc) either. Front camera still works.

So far I have:

- Cleared cache, disabled/enabled the app and Force closed any other apps that might use the camera
- Safe mode
- Restore factory settings
- PCC system repair


None of it worked. Obviously, the next step is taking it to a service center, but perhaps I am missing something, or someone else has experienced similar issue?

Current Android version - 6.0.1., build - 32.2.A.0.305

[Bobbyd]

I have the xperia Z5 compact and after the 7.1.1 update I have the same exact issue.  I tried to disable all permissions to camera, rebooted and issue persists, have booted in safe mode and get same error. Camera will work in other apps just not the systems camera app. In diagnostics the camera will run and take photos,  the front camera will not run and fails the test Has to be an issue with last update.

[NK00]

I have the exact same problem as Bobbyd in the post above. Same phone and same update (7.1.1). Has anyone solved this?

[NeoBeum]

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grautinsh wrote:

Greetings.

The back camera on my Z5 Compact has stopped working. Whenever I open the Camera an error message appears "The camera may be in use by another application. Please close the other application and try again.". I can't take pictures with any other app (instagram, snapchat, etc) either. Front camera still works.

So far I have:

- Cleared cache, disabled/enabled the app and Force closed any other apps that might use the camera
- Safe mode
- Restore factory settings
- PCC system repair


None of it worked. Obviously, the next step is taking it to a service center, but perhaps I am missing something, or someone else has experienced similar issue?

Current Android version - 6.0.1., build - 32.2.A.0.305

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Revoke all Camera permissions, even the Camera App, restart the device, and launch the Camera

I already replied in this thread

NK00 wrote:

I have the exact same problem as Bobbyd in the post above. Same phone and same update (7.1.1). Has anyone solved this?

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have you launched the Camera App and then tried to switch to Front Camera?

[NeoBeum]

While i have fx open for another thread...  Here are the base camera permissions 

  

Yes... There's dating apps on my test device because I'm currently online dating trolling with Pseudo-Stalker profiles... 

Spoiler

Jk...

Spoiler

Or am I.....

Spoiler

Watching you sleep....

[MattB4]

Has anyone found a solution for this yet??

I have a Sony Xperia Z5 Compact with Android 7.1.1 and am getting the same error:

"The camera may be in use by another application"

I have tried the previous suggestion (disable permissions and restart, suggested to the posting by someone with 6.0.3) and it hasn't worked.

I haven't seen a response from anyone with 7.1.1 confirming that there is a fix...