Waterproof ability ?

[MuhamadWafiq]

I just wanted to know wether earphone jack should be closed or not ? If not why after I wash my Xperia Z3 using tap water it cannot be turn on and moisture start to fill at the camera ? I'm wondering ? After a day , now I can turn on my phone . But the moisture still there . Did I have to close the earphone jack if I want to use it in the water like washing it ?

[_alexdon_]

The 3.5mm input should not be covered. It is waterproof itself, as it has a membrane to protect it against water immersion. However this has been asked before.

[Zero3hero]

Best advice bud is not to get your phone wet period! Regardless of the ingress protection rating Sony claims it's phones have. You are not 100% guaranteed that your phone is completely water tight even when you do follow all the correct precautions. Sure there might be people out there with phones that have survived being submerged or just gotten wet, but it's too big of a risk to take when you consider how many people have been found to be "at fault" for having a damaged phone due to water getting inside and being accused that they never properly closed flaps/seals. A friend of mine did a test just running some water from his tap on a very low pressure and then put the phone on a towel to let it dry. A few minutes later the phone went dead. Sent it in to "his local Xperia care" to be serviced because clearly it was a faulty unit and he was told that he did not close the seals. Funny thing is, a video was made of the test and you can clearly see everything was properly sealed, the phone was working, basically brand new and then it died because water got in somehow. He was told warranty doesn't cover it and would have to pay to get it fixed/replaced.

Sorry this is my rant when it comes to the ip68 protection on the Xperia Z3 it's a scam, and a good one too.

[RaulP-G · Accepted solution]

Hi Zero3hero and all,

If the device has IP68 CERTIFICATION, that means that you can dive in into water no deeper than 1.5 meters, no longer than 30 minutes, under no extra pressure conditions (avoid harsh shaking under water or strong direct streams to avoid extra local pressure), exactly what your friend did. Good advice is not to do it, but MANY people bought this phone for those waterproof capabilities, and it is NOT ACCEPTABLE that sony voids warranty if you do it, as it is a warranty law violation. They hang on the fact that you might have gone scuba diving with it, and you cannot prove it after all, this policy of "your word against mine, I'm a company you are an individual, you lose" for me is far from a reputated company.

Another thing, there were plenty of commercials from sony with people jumping into the swimming pool not in a gentle way precisely. Well, in most serious countries, capabilities shown in commercials vinculates (i.e. binds) to warranty. That's why sony after so many complaints deleted those commercials from everywhere.

Regards

[Zero3hero]

@RaulP-G

Yup I sure do remember those days when Sony was advertising this phone and the ingress protection rating. This was one feature that sold me on going with a Z3 and almost immediately after release alot of people were making complaints about water bypassing the seals and ports and destroying their devices, only to find out warranty won't cover it because they were found to be at fault. I never wanted to take my phone and intentionally dunk it or go swimming with it or anything stupid like that, but I figured....great at least I know I have a phone that can get a little wet if I was ever caught in rain or accidentally got water on it some other way and it would be okay.

To this day I have never got my phone wet period! Not even to clean it off. I'm too scared with all the problems it already has, I don't need another one.

It was kind of funny to see Sony's damage control efforts in trying to remove all adds and commercials though. And changing their claim about proper use in wet conditions.

[RaulP-G]

Yes... The thing that really busts on me is how bombastic they were about the waterproof (epic fail) and all that bragging about its robustness. I had a 2 identical samsung which were terrible software wise and fragile (screen cracked but fully operative after small fall), that's why I said, I'm gonna go to a great phone, and then I went to Z3, which I liked about performance, but it broke itself not even after one month, and the water issue I'm sorry, is a rip off. Now I'm using a Nokia N8, which I stopped using it as symbian support was stopped since Nokia was acquired by Microsoft, leading to obsolete software, but hard as stone, and with a camera miles better than Z3...

Regards

[_alexdon_]

The waterproof discussion was already kept here:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Do-not-use-under-water/td-p/1034179/page/6

Thread locked.

[MuhamadWafiq]

So , Xperia Z3 earphone jack do have the membrane thing that made them waterproof . But , when I washed my Xperia Z3 using the water tap and put the water throught the earphone jack made it cannot be turn on all day long . Also , vapour of water made itself to the camera . I just wanna ask do this membrane thing fuction properly ? How do I want to prevent my phone from going into those condition whenever I use it underwater ?

[Phy]

Contact your local xperia support and request a vacuum test.
http://support.sonymobile.com/global-en/contactUs/

[MuhamadWafiq]

Okay . But , what make those membrane lose their waterproof ability ?