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Z3 compact back and home button not working after recent update

SOLVED
Haystax
Visitor

Z3 compact back and home button not working after recent update

My back and home button not working now after. 5. 1.1 update.
158 REPLIES 158
Aimee_89
Visitor

I am now experiensing these problems if there a fix for this yet? Its driving me mad
Sthenley
Visitor

Same of all. 3 bottom buttons not working, after Sony update.

Temporary trick: activate 'Glove mode' in settings / screen. Touch buttons slowly with the little finger :smileysmileywink:

PT-BR: botões debaixo da tela do seu Xperia não funcionam? Habilite o "Modo para luvas" e toque os botões bem devagar, com o dedo mindinho.

CountrysideAssa
Visitor

My z5c is doing this... How do you fix it please?
tracerblaster
Visitor

I have the same problem since two weeks. I can't use neither the notification bar nor the back/home buttons. I'll send the mobile to support because it's covered by the guarantee, but it's a bit weird all this phones with the same problem...
suchos
Visitor

I've upgraded to 23.5.A.1.291 (Android 6.0.1) and experience the same problem: the 3 buttons do not work. Other parts of display work OK.

Thanks for help with "glove mode". The fix works, however hope so, Sony will provide regular fix soon.

Tags (1)
Vincent35
Visitor

My home and open apps button's work, but only the Back button is not working! 

This is so frustrating!

SK_inside
Visitor

Hello,

Same thing happened to me .

first my notification bar stopped working and now the 3 main buttons (back,home,clear)

I did reset phone -> Didn't Work

I tried in safe Mode -> Didn't work

Care centers are also helpless 

This happened right after the marshmallow update (6.0.1) [Worst thing happened to me]

i've been using this phone for 1 year , and this happened.

I AM REGRETTING THAT I SPEND 34K on this phone.

GUYS can u help me ?

Please solution for this ....this is too serious.

SK_inside
Visitor

EXACT SAME THING HAPPENED TO ME

Z3 compact 

sverza
Visitor

Ok, in the near future the Sony assistance won't repair the display but will supply a wireless mouse

Winking_Face