this TV is very poor all minor issues that randomly surface seem to kill your data, is there anyway to backup the tv when its in a working state to save all apps and config?
No, unfortunately there is no way to backup settings and data. Its a feature that i have been requesting for a while. Maybe oneday someone will listen...
well had another attempt at fixing which seems to have worked, assigned a static IP at the rounter end and entered details manually into TV, so looks to be an issue with dhcp in the TV settings.
I also have this problem, your reply, which mentions IP and DCHP, this is meaningless to me.
I have a Sony KD43XE8004BU, I’ve done a factory reset, did not sort it, manual connection to my WI-FI, did not work. Please tell me how to cure this annoying problem. If this cannot be cured the tv will be returned and will purchase another one from an equally reputable company.
I have had the same problem, only had the TV about 4 weeks and it was fine until 2 days ago when it started exhibiting messages saying that it was and then it was not connected to the internet. I tried a soft reboot with the remote but no use. I have just done a factory reset and so far it seems OK. Fingers crossed, otherwise the TV is going back!
