Xperia sola ICS update

[josegamez]

Why has the "Xperia sola, SI numbers for ICS update" list not been updated for days?

Does Sony actually think they can take weeks to roll out an update and not lose customers? Please study your competition Sony Mobile, because you are already at the brink of death.

When Asus released their ICS upgrade for my tablet (MONTHS ago btw) I got my update within hours, and so did the rest of the world.

Do you realize ICS was released by Google almost a year ago? So not only did you have the guts to release a 2012 phone with an outdated OS from 2010, but then you claim the update began a couple of days before the end of Q3 in a pathetic attempt to cover the fact that you have now failed your promise to release an update before Q3.

Your competitors are discussing Jelly Bean with their customers, and Sony won't even answer their customer's questions regarding release dates for SI numbers so they can get their one year old outdated OS.

Also please have the decency to remove this lie from your website:

"The latest Sony experience upgrade is now available for your Xperia™ smartphone including the latest Android software version." from http://www.sonymobile.com/global-en/software/phones/xperia-sola/ and all other instances.

Not only is the update not available to everyone, but it's not the latest Android version, so don't lie, be transparent and tell the truth, ICS is an outdated OS.

Since you don't do your market research let me tell you the recipe for not losing your jobs:

- Give transparent answers to your customers, we pay for your salaries

- You should be releasing Jelly Bean right now, don't expect us to thank you for an outdated OS with a very late and slow release.

- Update rollouts should take hours to complete around the world, yes hours, a couple of days at most. Why? Because your competitors do it and we will move to them.

Please step out of the Open Handset Alliance if you're not gonna do your part. This phone is the last opportunity I give Sony after years of buying Sony Ericsson phones exclusively, and I'm sure it's the same way for many of your customers, you are running out of opportunities to do things the right way. Release updates promptly and stop ignoring customers' questions.

[his1nightmare]

If u feel so..Also much would be appreciated if u dont mention about Samsung in Sony Form.I think Samsung has their own forum

[Eudoxus]

Sorry, cannot promise that as my wife has Samsung Galaxy SII. Hopefully you will get over this.

[Ubaid]

Still waiting for ics for xperia sola in Pakistan, why the sony update process is so slow and lazy, my si number is 1261-5055.

[jmer]

I TOTALLY agree with the original post.

It is rediculous that ICS has not been fully released yet for the sola. Apparently the roll out started 6 weeks ago yet here in Australia I still haven't been able to update.

One of the deciding factors in getting the sola was the promise of ICS "soon". So far it has been far from soon and I am really unhappy with the excuses and delays. The phone "feels" outdated even though the hardware is realtively good still on paper. My wife just got an entry level HTC that was released a month before the sola and I am really disappointed to see that it has ICS out of the box AND feels faster and more responsive than my sola.. and it only has a single core cpu!

I am really starting to regret getting a sola as this wait for ICS is beyond a joke.

I have a sony tab s, a sola and a vaio laptop and I have to say that whilst the laptop is generally good, the tablet and phone have been disappointing along with sony's support for them and I will not be buying sony replacements for them in future.

I would hope that this sort of feedback be passed on to sony management... otherwise at the end of the day, they will be the ones losing when sony's market share goes to one of the other vendors.

[Kurukuru]

Yes, I agree too.  I bought the Sola with the expectation of ICS arriving "quarter 2 2012", which then became quarter 3.  It's now 7th November 2012, and still no update.

That, coupled with various other issues with the phone, means I will never buy another Sony phone.  There are too many other good devices on the market to warrant sticking with Sony.

I'm in the UK, which is a huge market for smartphone manufacturers, but I'm running a device with a two year old OS!!!

[baller]

Pls, i bought this sola simply i trusted sony to be a solid brand, i was taken aback when the retailer said it came with GB, but that ICS will SOON be available....how wrong I was. I will be trading it in tomorrow. I'm going for a Samsung tab 2. Sorry Sony, i will still buy other products from you, but not phones anymore.

[josegamez · Accepted solution]

With the Sola being a 2012 phone and ICS being a 2011 OS as far as I'm concerned the Sola has not been updated even once, because it should've come out to the market with ICS out of the box. I will count one update for my phone when they release Jelly Bean for it, however I already lost all faith that they will,

The sad part is that this is a problem that would be very easy for Sony to fix, just give us stock Android, and ditch the stupid laggy skin and crapware, and put all your crapware on the Play Store exclusive for Sony phones, so that any Sony owner who wants to install such crapware can do it if they want. Boom! Everyone is happy and we get nearly inmediate updates and everyone recommends Sony to their friends, and you stay alive and competitive. Unlike now where we are all mad and telling our friends not to buy your crap because of our bad experience with you.

Please tell the ignorant corporate fools running the show who know nothing about Android fans that most of us LOVE your phones, but HATE your software. Leave the SW to Google please, you SUCK at it!

[Kaspro]

I Salute my friend for this conclusion, very true

[bongotoi]

Hi All,

  Me and my friend is actually planning to buy Sola maybe next month but before that, I've read reviews and we did even tested Sola in the sales center and we did agree that Sola is very nice when it comes to Specs and Design. But there's one thing that's bothering me, It comes with Gingerbread. Although knowing that it will be upgraded to ICS (as promised, read it on various sites). But i had to make sure, and so i had to search in the site of the Maker (Sony), so i found this forum. Based on the discussions here, it just made me think if it's still good to buy Sola. I was thinking about HTC Droid DNA or HTC Windows 8s which has up-to-date software.

P.S. I'm from Philippines.

[Kurukuru]

I have a sola (running ICS) at the moment.  My opinion is that Sony makes lovely hardware, but its firmware/software tends to be pretty buggy.  There also seems to be a touchscreen sensitivity problem with the sola that many people have reported (luckily I only have the problem when my device is connected to a computer or the charger).

Sony also don't roll out OS updates very quickly (we're only just getting ICS on sola, and there's no official word that Jelly Bean will ever be released for it).

Personally, I'll never buy another Sony phone.